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Service and Troubleshooting
Eaton BladeUPS 5.1 kVA to 60 kVA (N+1) User’s Guide 164201649—Rev 9 www.eaton.com/powerquality 133
OVERTEMPERATURE
LED is on.
One beep every three seconds.
The UPS internal temperature is too high or
a fan has failed.
Shut down the UPS. Clear vents and remove any heat sources. Allow
the UPS to cool. Ensure that the airflow around the UPS is not
restricted. Restart the UPS. If the condition persists,
contact your
service representative
.
SITE WIRING FAULT
LED is on.
One beep every three seconds.
Ground wire connection does not exist, or
the line and neutral wires are reversed in
the wall outlet.
Have a qualified electrician correct the wiring.
The UPS does not provide the expected
backup time.
The batteries need charging or service. Apply utility power for 48 hours to charge the batteries. If the
condition persists,
contact your service representative.
Battery circuit breakers are in the OFF (O)
position.
Switch all battery circuit breakers to the ON (|) position.
Power is not available at the UPS output
receptacle.
The UPS is in Standby mode. Supply power to the connected equipment: Press any button to
display the menu options. Select TURN UPS ON/OFF, TURN UPS ON,
and OK to confirm. Press and hold OK for 3 seconds, until the UPS
stops beeping.
The REPO switch is active or the NC REPO
jumper is missing.
Reset the REPO switch and restart the UPS. Verify that the NC REPO
jumper is present if an
NC REPO switch is not installed.
The UPS does not start. The main utility breaker is off. Verify that the main utility breaker is on.
The power cord is not connected correctly. Have a licensed electrician check the power cord connections.
The batteries or electronics module is being
replaced.
Complete the replacement procedure before starting the UPS.
The REPO switch is active or the NC REPO
jumper is missing.
Reset the REPO switch and restart the UPS. Verify that the NC REPO
jumper is present if an
NC REPO switch is not installed.
Rectifier phase rotation error Have electrical contractor correct phase rotation.
The UPS does not turn off. The batteries or electronics module is being
replaced.
Complete the replacement procedure before shutting down the UPS.
The UPS operates normally, but some or
all of the protected equipment is not on.
The equipment is not connected to the UPS
correctly.
Verify that the equipment is plugged into the UPS receptacles.
Output circuit breaker is in the OFF (O)
position.
Switch output circuit breaker to the ON (|) position.
Battery test pending. A battery test is in progress. Wait until the battery test completes. To cancel a test in progress,
see
“Testing New Batteries” on page 124.
Battery test failed. The batteries need service. Contact your service representative.
Clear the alarm by opening the battery breaker.
Battery test did not run. The bypass utility was not present or was
not within limits.
Verify that the bypass utility is available and within limits.
Batteries were not fully charged. Apply utility power for 48 hours to charge the batteries, then restart
the battery test.
User cancelled the battery test through the
front panel.
Restart the battery test.
The UPS is not in the proper phase of the
cycle.
Wait for the cycle to complete (up to one month).
Table 18. Troubleshooting Alarms and Conditions (Continued)
Alarm or Condition Possible Cause Action
Red
Red
- User’s Guide 1
- Class A EMC Statements 2
- Special Symbols 4
- Table of Contents 5
- Chapter 1 Introduction 8
- Introduction 10
- Chapter 2 Safety Warnings 12
- Sikkerhedsanvisninger 13
- Tarkeita Turvaohjeita 14
- Safety Warnings 15
- VAROITUS 15
- ADVARSEL 15
- DANGER! 15
- AVERTISSEMENT! 16
- ATTENTION! 16
- VORSICHT! 17
- PERICOLO 17
- AVVERTENZA 18
- ATTENZIONE 18
- FORSIKTIG 19
- ADVERTÊNCIA 20
- ПРЕДУПРЕЖДЕНИЕ 21
- ОСТОРОЖНО 21
- Advertencias de Seguridad 21
- ADVERTENCIA 22
- PRECAUCIÓN 22
- VARNING 23
- VITKTIGT 23
- Inspecting the Equipment 24
- Tools Required 24
- Floor Loading 25
- Pallet Front 27
- Installing the Ramp 28
- Pre-drilled hole 29
- Unloading the System 30
- Leveling Foot 31
- Pallet Rear 32
- Preassembled System Setup 33
- Preparing the Rack 34
- Top Entry Installation 35
- Right Upper Side Panel 37
- Left Upper Side Panel 37
- Top Entry Terminal Block 41
- Bottom Entry Installation 43
- Bottom Entry Terminal Block 45
- EBM Installation 50
- Rail Assembly 51
- Assembly Wing Nuts 51
- Hex-Head 55
- Rear Hold-Down 55
- ) position 59
- A U T I O N 62
- Standard System Installation 63
- Position 2 71
- Position 11 71
- Plug Retainer 87
- IMPORTANT 89
- Chapter 5 Operation 98
- Operation 100
- Chapter 6 Communication 111
- Communication 112
- REPO Switch 117
- (Normally-Open) 117
- Factory-Installed Jumper Wire 117
- (do not remove) 117
- Chapter 7 UPS Maintenance 123
- UPS Maintenance 124
- LCD Cable 125
- Service and Support 135
- Typical Alarms and Conditions 135
- Service and Troubleshooting 136
- Chapter 9 Specifications 139
- Specifications 140
- Chapter 10 Warranty 144
- Warranty 145
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